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  • Cable TV, Internet, and Phone All in One Great Package!*
  • Enjoy speeds up to 15 megabits per second.
  • Basic Cable Television Included
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FAQ’s about Data Limits

Concerned about data overages from our new usage policy?  Here are some frequently asked questions. As always, you can call us at 800-272-2191 and our staff will be happy to answer any questions you have as well as tell you how much you have used this month so far.

Q: Why are you implementing data limits?
A:  Due to the increased data used by streaming video, torrents and the like, bandwidth costs and hardware to push that bandwidth to the end user have gone sky high.  In order to keep our prices the same, we opted to implement a usage limit, and to set it to affect as few people as possible.  We also believe this would help customers not waste bandwidth that they are not really using.

Q: Do your competitors have data limits?
A: Yes. Our latest study, we looked at every competitor we have.  Because we want to give our customers more for their money, and really only make our customers more mindful of the bandwidth they are using, we made our data limits 15% higher than our highest competitor’s advertised data limit.

Q: How do I know how much data I’m using?
A: The easiest way as of right now is to call 800-272-2191, email or facebook message us.  Our customer care reps and management staff are happy to assist you with your usage information.   You will also see your usage on each month’s bill.  Some customers have routers that can tell them as well.  Check with the manufacturer of your hardware to see if it can meter usage for you.

Q: Will I be able to check online how much data I’m using?
A: At this time, no.  However we plan to start development on a page where you can do this sometime later this year.

Q: Will this affect me?
A: Most customers will never see a charge.  We ran 6 months of studies, and found that on average, 40 out of 1800 internet customers go over 300GB on a given month.  A few hours a day of streaming video, video games, heavy social media, email, web surfing is unlikely to cause you to go over on your usage.  Different applications will function differently.  What we recommend is that you monitor your usage for 3 months, and if you don’t go within 90% you have little to worry about unless you add something to your internet usage practices.

Q: How much will it cost me if I go over?
A: Overages are charged in 50GB increments at $10 per 50GB.

Q: What are some things I can do to make sure I dont’ go over?
A: 1) Secure your wifi.  Make sure your family in your home are the only ones using your internet connection.  2) When you aren’t actively watching streaming programs on Neflix, Hulu, Youtube, etc., turn it off so those services aren’t streaming programs you aren’t watching.  3) Check your computers for viruses, and check them often.  Viruses can use your computer to share and stream without your knowledge.  4) Turn off your computers when they aren’t being used so the background applications aren’t using data that you are unaware of.

Q: Where can I see a copy of the letter you sent regarding data usage limits?
A: Here is a PDF of the letter we sent in February to every internet customer:   internet-data-limits

We hope this brief FAQ will help.  We did not implement this to create undue hardship on our customers or even to make money off of data usage.  This was simply to prevent us from needing to increase charges for our internet services due to excessive usage.

WatchESPN, Starz Play available through WatchTVEverywhere

starzplayThis week we activated two exciting services through our WatchTVEverywhere product.  WatchESPN will allow you to get live sports events and programs from any ESPN Network you are subscribed to on your cable account.  This now includes SEC Network!  Watch your games while on the road and away from home.

Also today, August 28, Starz Play became available for any of our Starz/Encore subscribers.

For this you will need to activate your WatchTVEverywhere account.  To find out how, visit and follow the instructions.

Both services will work with their respective Apps from the Apple store for iPhones, iPads and iPods, or Google Play for your Android devices.

If you need further help, feel free to give us a call at 1-800-272-2191 or email us at

Just yet another reason why you can shop local and get it all!

KARK-4, Improvements to Broadcast Channels now on CCC Cable

CCC Cable announced today two new changes that have been made to better serve Basic Cable subscribers in Drew and Bradley counties:

1: KARK-4, the NBC station from Little Rock, will replace KTVE10 from Monroe. It will continue on KTVE’s former channel location, 10 in Basic and 210 or 10-1 in High Definition. CCC subscribers have been requesting KARK for many years, however signal interference from of a station in Mississippi has made it impossible to receive KARK over the air at the Monticello, AR headend facility.

2: Major mprovements to broadcast station signal have been made.
Today, CCC cable announced a partnership with The Media Gateway of Little Rock, to receive the The “Big 4” broadcast stations, KATV-ABC, KTHV-CBS, KARK-NBC and KLRT-FOX, through a fiber optic connection. This eliminates the interference issues affect the over the air digital broadcast stations and brings a much more reliable product to cable customers and will continue to operate during thunderstorms.

Since 1972, broadcast stations have been primarily received to cable headends over the air using towers and commercial receivers. CCC Cable has invested hundreds of thousands of dollars over the years erecting a 350’ tower and upgrading antennas to receive the best possible signal from the Little Rock TV stations. Even still, because of the 120 mile distance, the analog broadcast stations were subject to interference by other distant stations, atmospheric conditions, and electrical interference. In 2009, the FCC mandated all broadcast stations ceased analog broadcast, and begin broadcasting in digital. When this happened, KARK of Little Rock and WABG of Greenville, MS were both assigned the same UHF channel to broadcast on, causing KARK4 to go dark for much of Southeast Arkansas.

Even with the better picture that came with digital, the same interference issues that plagued analog broadcast were worsened in the digital format, resulting in channels being unviewable when affected. CCC Cable, in an effort to make broadcast more reliable entered an agreement with Echostar to bring broadcast stations through their commercial satellite services. Unfortunately, as those who subscribe to satellite services such as DirecTV and Dish network regularly experience, satellite technology is affected by rain fade and heavy clouds.

CCC Cable is proud to be a local provider of Cable TV, Internet and telephone service for residential and business customers. CCC’s Customer Service can be reached at 800-272-2191 should you have any questions regarding these changes. An updated lineup can be viewed at